Shipping & Tracking Policy

Shipping Methods

• We use SF Express as our primary delivery service.
• Local Hong Kong orders will be shipped within 1–3 working days, with delivery taking approximately 1–2 working days after dispatch.
• International orders vary by destination and usually take 7–14 working days.

Processing Time

• In-stock items: Shipped within 1–3 working days after payment confirmation.
• Out-of-stock items: Require additional restocking time, usually 7–14 working days, and customers will be notified separately.

Shipping Fees

• Hong Kong: Free shipping on orders over HKD$500; HKD$30 shipping fee on orders under HKD$500.
• International: Shipping fees are calculated based on destination and weight, shown at checkout.

Order Tracking

• Once your order is dispatched, you will receive an SF Express tracking number via SMS or email.
• You can track your delivery in real time through the SF Express website or App.