Payment Methods and Shipping Policy
Payment Methods
- We accept credit cards (Visa, Mastercard, American Express and UnionPay), Apple Pay, and Google Pay.
- We also accept PayMe. If you wish to pay via PayMe, please contact us via Instagram or WhatsApp. We will provide the payment details and assist you in completing your order.
- All orders will be processed and prepared for shipment after payment has been successfully received and confirmed.
Shipping Methods
- We use SF Express as our primary delivery service.
- Local Hong Kong orders will be shipped within 1–3 working days, with delivery taking approximately 1–2 working days after dispatch.
- International orders vary by destination and usually take 7–14 working days.
Processing Time
- In-stock items: Shipped within 1–3 working days after payment confirmation.
- Out-of-stock items: Require additional restocking time, usually 7–14 working days, and customers will be notified separately.
Shipping Fees
- Hong Kong: Free shipping on orders over HKD$500; HKD$30 shipping fee on orders under HKD$500.
- International: Shipping fees are calculated based on destination and weight, shown at checkout.
Order Tracking
- Once your order is dispatched, you will receive an SF Express tracking number via SMS or email.
- You can track your delivery in real time through the SF Express website or App.